Solar Energy Consultant

Location : Oak Brook Illinois. This candidate brings a well-rounded blend of customer service expertise and technical knowledge, particularly in electric vehicles (EVs) and basic electric service and interconnection processes. They have hands-on experience coordinating programs and excel in both written and verbal communication, consistently delivering clear and effective customer education across phone, email, and face-to-face interactions. Proficient in Microsoft Office tools such as Outlook, Teams, Excel, PowerPoint, and Word, they are comfortable navigating digital workflows. Their role operates within a hybrid work arrangement, balancing responsibilities between office and remote settings Job Responsibilities: Support Municipal, Commercial, and Residential customers with EV energy journeys Educate on EV options, incentives, and requirements Assist with Beneficial Electrification rebate process Help with electric service upgrades for EV infrastructure Coordinate with internal/external teams for service upgrades, meter exchanges, etc. Respond to customer inquiries on costs, application status, energy usage, billing Provide proactive services, documentation updates, and rate program optimization Skills: Customer Service Persistence and curiosity Electric Vehicle (EV) knowledge Solar/Net Metering/Interconnection experience Customer service or call center experience EV/Solar/Net Metering/Interconnection knowledge Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word) Education/Experience: High School.