Field Service Technician

Field Service TechnicianControl System Integrators, Lansing, MIBenefits Offered: 401K, Dental, Life, Medical, VisionEmployment Type: Full-TimeWhy Work Here?We are a growing automation team with a diversified client base!At CSI, our mission is to be "solutions first". We are always looking for people who want to join us in our pursuit and be part of a team that delivers on that promise.About the role: CSI is seeking a Field Service Technician to join our growing team. RESPONSIBILITIES: Travel to customer sites (50%-70%) to install, commission, and service control panels and automation systems. Perform electrical and mechanical assembly, wiring, and panel integration Conduct system troubleshootingboth hardware and softwareon-site and remotely Modify and troubleshoot basic Allen-Bradley PLC programs as needed Work directly with customers to identify and resolve system issues and ensure satisfaction. Read and interpret electrical schematics, wiring diagrams, and mechanical drawings Document service activities, system updates, and field modifications accurately Maintain a professional attitude and communication with customers and team members Ensure all work meets safety standards and company quality requirements QUALIFICATIONS Minimum 2 years of experience in panel building, electrical systems, or industrial automation Proficiency with electrical schematics, control wiring, and panel layout Basic experience with Allen-Bradley PLCs (RSLogix / Studio 5000) for programming and troubleshooting Strong diagnostic and problem-solving skillshardware and software Ability to work independently in the field and collaborate effectively with others Excellent communication and customer service skills. Willingness and ability to travel 50%-70% (domestic and/or international) Valid driver's license, eligible to obtain passport. ability to meet travel requirements PREFERRED SKILLS Experience with HMI programming (FactoryTalk, PanelView, etc.) Familiarity with VFDs, motion control, and industrial communication protocols (EtherNet/IP, Modbus, etc.) OSHA or electrical safety training Experience in system commissioning or field service environments Excellent physical condition and flexibility to work long shifts COMPENSATION & BENEFITS Competitive pay based on experience Travel expenses covered Health, dental, and vision insurance 401(k) plan Paid time off and holidays Opportunities for professional growth and technical training