You will guide crossfunctional technical teams, manage complex workflows, and serve as a key liaison for internal and external partners. This is a strategic, handson leadership role ideal for someone who thrives in a fastmoving, detaildriven operational environment.
Core Responsibilities Program Operations & Planning- Direct daily operations across site assessments, engineering review, and quality oversight functions.
- Anticipate workload trends and plan staffing, scheduling, and resource allocation for upcoming program cycles.
- Introduce and refine processes, tools, and automation to streamline delivery and improve consistency.
- Manage relationships and contracts with external vendors, including seasonal and surgesupport planning.
- Analyze operational performance indicators such as turnaround times, inspection outcomes, and workflow bottlenecks.
- Flag emerging risksincluding compliance, quality, and throughput issuesand implement mitigation strategies.
- Lead investigations into recurring technical problems and oversee the development of corrective solutions.
- Maintain efficient movement of work through engineering and field pipelines, adjusting priorities as necessary.
- Provide direction and mentorship to supervisors and technical leads across engineering and inspection teams.
- Oversee scheduling, workload distribution, and training to maintain high-performing, well-aligned teams.
- Establish clear performance expectations while promoting professional growth and continuous improvement.
- Act as a primary operational point of contact for program partners, addressing field execution questions and technical clarifications.
- Support the resolution of discrepancies, escalated inspection findings, and eligibility determinations.
- Strengthen partnerships with contractors and stakeholders to ensure smooth, transparent, and supportive program interactions.
- Contribute to the evolution of program standards, review criteria, field protocols, and QA frameworks.
- Translate QA findings and audit outcomes into actionable updates to operating procedures.
- Develop training materials, SOPs, and reference guides to reinforce accuracy and consistency of deliverables.
- Produce and refine operational dashboards and performance summaries for senior leadership and external partners.
- Communicate trends, risk areas, and improvement initiatives with clarity and urgency.
- Bachelors degree in Engineering, Construction Management, Energy Management, Business, or a related technical field (Masters or certifications preferred).
- Minimum 5 years of experience in operations, program management, or technical project delivery within energy efficiency, utilities, or a related sector.
- Background leading engineering, inspection, or QA/QC teams in a complex, high-volume environment.
- Strong familiarity with multifamily building performance programs or technical review workflows.
- Proven success improving processes, managing competing priorities, and driving operational excellence.
- Strong analytical, organizational, and communication skills.
- High proficiency in Excel, reporting tools, and datadriven decision making; dashboard experience is a plus.
This is a Permanent position based out of NEW YORK, NY.
Pay and Benefits The pay range for this position is $140000.00 - $160000.00/yr.Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in NEW YORK,NY.
Application Deadline This position is anticipated to close on Jun 5, 2026.About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions.
We help visionary companies advance their engineering and science initiatives through
access to specialized experts who drive scale, innovation and speed to market.
With a network of almost 30,000 consultants and more than 4,500 clients across the U.S.,
Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.
If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email ... for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.