Field Service Technician

Offering an opportunity to be part of a high performance team enjoy exceptional benefits and a supportive work life balance the Gordon Flesch Company is an employer of choice throughout WI IL IN IA and OH The Gordon Flesch Company strives to recognize and appreciate our associates commitment creativity and the results they deliver every day for our customers and the community Salary for this position is based on level of experience In this role you will Complete technical training as assigned both at GFC locations and at manufacturers national training facilitiesDevelop ability to work independentlyPrimarily service printers and Multi Functional DevicesBecome proficient in servicing assigned equipmentTroubleshoot basic connectivity issues printscanUpdate and maintain machine firmware as neededAssist in software installations and supportMaintain accurate car stock inventoryEfficiently manage service call assignments based on location and priority levelsAccurately dispatcharriveclose out service calls utilizing mobile dispatching softwareProvide quality customer service with both internalexternal customersYou should have High school diploma or equivalentGood organizational skillsGood verbal and written communication skillsProficient use of company provided technology such as laptops smartphones and software applicationsAbility to pass drug screenings and background checks as requiredAbility to lift 75 poundsMaintain a valid drivers license and appropriate auto insurance as dictated by state requirementsAccess to reliable vehicle with secure storage for all company issued propertyPreferred Qualifications Basic understanding of electronics and mechanical systemsBasic understanding of network connectivityThe Gordon Flesch Company offers Medical Dental Personal Time Vacation Time 401k and 401k match a Wellness Program and many benefits For full details of our Benefits Program please go to wwwgfleschcomcareers Gordon Flesch Company is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60 135c