Operations Manager in E-Mobility (m/f/d)

Job title: Operations Manager in E-Mobility (m/f/d)

Location: Germany (Hamburg, Berlin, Cologne - remote)

Job reference #: 33221

Contract type: Permanent

Language requirements: German (native or C1) and English (C1). Italian is a plus.

Plenitude On The Road (POTR) is seeking an Operations Manager (m/f/d) to oversee the performance and operations of its EV charging network in Germany. The role includes site visits across Germany and occasional travel to Italy.

In this position, you will ensure the optimal performance of charging infrastructure in Germany through continuous monitoring, technical support, remote diagnostics, and the management of anomalies in accordance with contractual SLAs. You will coordinate and supervise on-site maintenance and repair activities, including both preventive and corrective maintenance. In addition, you will be responsible for spare parts management and will support the development and optimisation of service processes as well as technical documentation. You will report directly to the Head of Operations Germany & Austria.

The role requires excellent German and strong English communication skills; Italian or other European languages are a plus.

About Plenitude On The Road S.R.L.

Plenitude On the Road is Plenitude's dedicated company for electric mobility, playing a central role in the transition to sustainable transportation across Europe. It focuses on expanding electric vehicle (EV) charging infrastructure and provides certified electricity from 100% renewable sources, guaranteed by European origin certifications. Operating both as the owner and manager of its charging network and as a service provider for EV users, Plenitude On the Road ensures a seamless, reliable and sustainable charging experience. With a rapidly growing presence, Plenitude On the Road is active in eight countries - Italy, France, Germany, Austria, Switzerland, Spain, Slovenia and Romania - and is expanding into Greece, Portugal, Croatia and Serbia. We install charging stations, manage the network and offer comprehensive e-mobility services, helping shape the future of clean transportation across Europe. Become part of a global energy tech company committed to achieving carbon neutrality by 2050. We invest in people's growth and innovation. We foster continuous learning, value diversity and inclusion and promote flexible work arrangements with a strong focus on well-being and work-life balance.

Main responsibilities:

Operations Management & Network Performance

• Manage operations and maintenance of the EV charging network across Germany, ensuring high availability and reliability
• Monitor performance, uptime, utilisation, and key KPIs
• Provide technical support, perform remote diagnostics, and manage anomalies in line with SLAs
• Coordinate and supervise preventive and corrective maintenance, including contractor interventions
• Manage spare parts and ensure effective incident and escalation handling

Network Optimisation

• Analyse performance data to identify issues and improve utilisation and customer experience
• Drive optimisation initiatives and support expansion opportunities at existing sites

Stakeholder & Partner Management

• Act as the main operational contact for site hosts, service providers, and maintenance partners
• Manage external service providers to ensure service quality and SLA compliance
• Coordinate with internal teams (engineering, product, operations) and ensure clear reporting

Electrical Safety & Compliance (VEFK)

• Act as Verantwortliche Elektrofachkraft (VEFK) in line with DIN VDE 1000-10
• Ensure compliance with VDE, DGUV, and applicable regulations
• Define and oversee electrical safety procedures and supervise contractor works
• Maintain safety documentation and support incident investigations

Process Improvement & On-Call Support

• Contribute to the continuous improvement of processes, systems, and documentation
• Provide on-call support for second-level technical issues and critical escalations

Skills and experience required:

• Degree in Electrical Engineering
• Verantwortliche Elektrofachkraft (VEFK) certification (essential)
• Relevant experience in operations, field service, or maintenance in e-mobility, energy, or similar sectors
• Strong knowledge of MV/LV electrical systems and HSE topics related to maintenance activities
• Ability to read and interpret electrical diagrams and site electrical plans within MV/LV infrastructure environments
• Experience in managing contractors and service providers
• Willingness to travel regularly within Germany
• Availability for on-call support
• Strong communication and organisational skills
• Fluency in German and English; Italian is a plus
• Proven ability to manage multiple operational priorities in a fast-paced environment
• Familiarity with IT systems, telecom infrastructure, remote monitoring platforms, or e-mobility technologies
• Strong skills in presentations, reporting, and Microsoft Office tools

What we offer:

If you are interested in joining our team, we can offer a challenging opportunity within one of the most ambitious EV charging network developments in the DAT area. This opportunity will allow you to:

• Be part of a dynamic team of skilled EV experts - a highly qualified group capable of transferring a wide range of skills in the short term to help you become an expert in e-mobility
• Work on diverse, unique and challenging projects
• Interact with several international stakeholders, with a high degree of interdisciplinarity
• Access learning opportunities designed to enhance practical skills and business knowledge
• Contribute to a more sustainable future and make a real impact on daily mobility through a unique opportunity
• Enjoy a competitive market salary and a company car, also available for private use

How to apply:

• Applications are only accepted through our online application system
• Please upload your CV in English

About Eni

Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions.

Working at Eni

At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual, continuous training, and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen.

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