Lead Field Service Technician

at Honeywell in Boise, Idaho, United States

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.

Key Responsibilities

+ Inspect for Quality

+ Install or Repair Work Orders

+ Provide Customer Support

+ Present at Trade Shows

+ Mentor and Train Jr. Field Service Representatives

YOU MUST HAVE

+ 2+ years of experience in the field troubleshooting, installation and mechanical experience

+ Willingness to be on the road 100% of time and travel to customer sites throughout the US

WE VALUE

+ Previous industry experience

+ Previous technical/installation experience with conveyor systems

+ Previous customer service experience

+ Good written and oral communication

+ Ability to follow instructions and identify mistakes

+ Bachelor degree or technical/professional certificate

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON ) invents and commercializes technologies that address some of the worlds most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their peop