Field Service Engineer

  • MKS Inc.
  • Andover, Massachusetts
  • Full Time

**Preferred location for this position will be located in the Eastern or Central Time Zones**

You will make an Impact By:

OurGlobal Field Serviceteam is a diverse group of technical professionals who engage with the broadest range of customers. If you have a passion for providing best-in-class field service and great customer experience, we invite you to join us. We are looking for an exceptionalField Service Engineercovering high-tech production systems, lasers, motion stages and vacuum products of MKS Instruments. The primary focus of this position is the support of lasers and amplifier systems for scientific and industrial applications.

Essential Duties and Responsibilities:

System installation, diagnose and repair of ultra short pulse laser systems, optical alignment and installation and troubleshooting of electromechanical subassemblies.

Maintain operational functionality of scientific and industrial laser equipment.

Instruct customers in the operation and maintenance of the system.

Serves as company interface with customer and factory on administrative and technical matters.

Determines methods and procedures on new assignments.

Other duties may be assigned and could include shift, weekend and on-call coverage.

USA and International travel is a requirement for customer support and for training on our products.

Skills You Bring:

Associate's degree, or equivalent combination of education and experience.
Bachelor's degree and/or applicable Certification are preferred.

5+ years of related practical experience including experience with lasers and laser systems

Exceptional troubleshooting skills with new electrical, mechanical and optical systems

Excellent interpersonal and communication skills

Ability to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision

High degree of proficiency in PC skills including MS office, SAP, and data analysis applications

Ability and willingness to travel to customer sites across North America during normal business weeks.

In addition to the above responsibilities, the following are considered... For full info follow application link.

MKS Inc. and its affiliates and subsidiaries (MKS) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

Job ID: 522534973
Originally Posted on: 5/26/2026

Want to find more Utilities opportunities?

Check out the 26,742 verified Utilities jobs on iHireUtilities