Field Service Engineer I (semiconductor)

at Canon USA & Affiliates in Boise, Idaho, United States

About the Role

Canon U.S.A., Inc. has an exciting opportunity in Boise, ID area to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. This is an entry level position where you will be trained to support Canons photolithography equipment (steppers and scanners).

This position requires full-time presence at your assigned office(s)/worksite(s).

Your Impact

- Perform repairs and preventive maintenance of semiconductor manufacturing equipment to ensure equipment performance and uptime meet customer specifications

- Install and calibrate semiconductor process equipment to factory specifications

- Escalate advanced repairs as needed, to senior level technicians

- Maintain accurate documentation of maintenance activity and provide periodic reports to site and regional management

- Participate in ongoing technical training and machine installations to expand technical expertise.

About You: The Skills & Expertise You Bring

Please note: This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID -19 vaccination and other measures relating to COVID -19.

- HS Diploma, GED , or equivalent experience required. AA OR BS degree in a related field is preferred, plus less than one year of related experience. (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)

- May require up to 30% travel (valid drivers license and acceptable driving record necessary)

- Requires basic Excel knowledge. Powerpoint is preferred

- Position may require travel to other offices/customer sites within the US. Some overseas travel as needed

- Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements

- Must be capable of working independently, prioritizing tasks effectively, and maintaining composure in high-pressure situations or when addressing customer demands

- This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies

- Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available

- Substantial amount of standing, walking, typing, grasping, talking and hearing

- Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing s