Hydraulic Field Service Technician

Devine Hydraulics, Inc.
Uncasville, Connecticut
Full Time

Email Address

Apply Now

What We're Looking For

At Devine Hydraulics, Inc (DHI), we are looking for an individual for the position of Hydraulic Field Service Technician. Working individually and, at times in a team, the right individual will have a strong mechanical aptitude and background to disassemble and inspect, recommend process and parts to repair, enact these processes in a timely and efficient manner. Candidate should have five years of hydraulic experience, ability to work well at customer locations under pressure and have a valid drivers license and an acceptable driving record. We train and cross-train strong candidates in the field of hydraulic repair and assembly. Duties would include the entire spectrum of industrial and mobile equipment mechanical troubleshooting and repairs. Some overnight travel.

Responsibilities in Brief

Troubleshoot hydraulic systems and components
Diagnose problems, prepare estimates for repairs
Repair and install new systems in the field
Keep work area/truck clean and organized
Maintain proper inventory on service vehicle
Maintain a professional image and relationship with customers
Identify new business opportunities while on customer premises

Responsibilities in Detail

Disassemble and inspect hydraulic cylinders, pumps, motors and valves
Repair pumps, valves, motors and cylinders as related to our business, per customer request
Test and inspect hydraulic pumps, valves and cylinders, etc.
Troubleshoot mobile and industrial equipment and systems
Conducts field service calls for various hydraulically-powered systems and machines for troubleshooting and repair
Install hydraulic components onto in-house or onsite customer equipment
Use measuring devices, calculators and myriad hand tools, torque tools and various other tools to service equipment
Perform onsite maintenance and repair to customers' equipment
Professionally interact with customers to determine service issues
Provide technical support, as necessary, to all departments and customers
Work dutifully with Service Writer and Shop Foreman to support the efficient and accurate quoting and billing of repair and service work
Keep chronological records of service activity, both in computer and on hard-copy forms; to include each service step, evaluation of system or component, parts request and installation, repairs, completions, and tests/certifications
Attends various training and safety certification classes and seminars as required
Shop maintenance including cleaning, organizing, trash removal, and securing valuables during non-working hours

Requirements

Must be able to work closely and cooperatively with management and other employees as directed
Five years hydraulic experience
Three years in field service preferred
Excellent mechanical aptitude
Must be fluent in the English language, both verbally and written
Good at math with analytical abilities
Physical stamina and strength to lift heavy (up to 50lbs) items
High school diploma or equivalent; completion of vocational training or an apprenticeship will be an asset
Must have a valid drivers license and an acceptable driving record
Experience operating fork lifts is a plus
Must be capable of learning (from text or written communications) and remembering the steps/tasks to achieve similar competent repairs in the future
Must be able to pass background check and drug screen

Schedule

Eight-hour day shifts.

Benefits