Utility Account Executive Jobs in New Jersey
A Utility Account Executive is a professional who oversees and manages the relationships between a utility company and its clients or customers. They act as the primary point of contact, dealing with issues such as billing disputes, service interruptions, and general customer inquiries. These executives also work towards achieving or exceeding sales and revenue targets, and play a vital role in developing and maintaining customer relations. Their responsibilities often include presenting sales proposals, negotiating contracts, and reviewing utility service needs of clients.
Important skills for a Utility Account Executive include excellent customer service, strong communication and negotiation abilities, and a good understanding of the utilities industry. They should also be adept at problem solving and decision making, and have strong leadership abilities. In terms of certifications, while not always required, credentials like Certified Energy Manager (CEM) or Certified Professional Energy Manager (CPEM) can be beneficial. Prior to becoming a Utility Account Executive, individuals may have roles such as Account Manager, Sales Representative, or Customer Service Representative within the utility or a related industry.
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Title Synonyms
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Salary for Utility Account Executive Jobs in New Jersey
Required or preferred licenses and certifications for Utility Account Executive positions.
Highest Education Level
Utility Account Executives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Executive position
- Customer Relations
- Finance
- Time Management
- Computer Skills
- Data Entry
- Analytical Skills
- Customer Relationship Management
- Account Management
- Onboarding
- Collections
- Inside Sales
- Consultative Sales
- Technical Sales
- Collaboration
- Customer Satisfaction
- Customer Retention
- Resolution
- Data Analytics
- Client Relationships
- Salesforce
- Compensation and Benefits
- Education Experience
- Masters In Education
- Wastewater
- Wastewater Management
- Energy Efficiency
- Energy Management
- Construction Management
- Engineering
- Affirmative Action
- Consulting
- Bachelor's Degree
- Sales
- Microsoft Office
- Project Management
- Microsoft Excel
- Staff Supervision
- Customer Service
- Leadership
- Communication Skills
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