Utility Account Manager Jobs
A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.
Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.
Company Description A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial...
Company Description A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial...
At Resideo Grid Services, we empower utilities, partners, and customers to optimize energy efficiency and load management through smart software and connected devices....
Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're...
Take Your Business Development and Marketing Career to the Next Level Kleinfelders business development and marketing professionals help communicate innovative solutions. From identifying...
Company Details Berkley Oil & Gas, a W. R. Berkley Company, is an innovative market leader dedicated to providing unique products and services tailored to the needs of businesses operating in the...
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Highest Education Level
Utility Account Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Manager position
- Customer Relations
- Organization
- Teamwork
- Mentoring
- Business Development
- Account Management
- Team Building
- Leadership Development
- Policy Development
- Employee Development
- Collections
- Consultative Sales
- Collaboration
- Written Communication
- Customer Satisfaction
- Customer Retention
- Events
- Client Services
- Data Analytics
- Referrals
- Cross Selling
- Energetic
- Compensation and Benefits
- Proposal Development
- Career Development
- Energy Efficiency
- Construction Management
- Engineering
- Driving
- Consulting
- Regulations
- Reporting
- Sales
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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