Utility Account Manager Jobs in Golden Valley, MN
A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.
Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.
Utility Customer Success Manager - Grid Services
- Golden Valley, MN
- 11 days ago
- Golden Valley, MN
- 11 days ago
At Resideo Grid Services, we empower utilities, partners, and customers to optimize energy efficiency and load management through smart software and connected devices....
Demographic Data for Golden Valley, MN
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Salary for Utility Account Manager Jobs in Golden Valley, MN
Highest Education Level
Utility Account Managers in Golden Valley, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Manager position
- Customer Relations
- Organization
- Teamwork
- Mentoring
- Business Development
- Account Management
- Team Building
- Leadership Development
- Policy Development
- Employee Development
- Collections
- Consultative Sales
- Collaboration
- Written Communication
- Customer Satisfaction
- Customer Retention
- Events
- Client Services
- Data Analytics
- Referrals
- Cross Selling
- Energetic
- Compensation and Benefits
- Proposal Development
- Career Development
- Energy Efficiency
- Construction Management
- Engineering
- Driving
- Consulting
- Regulations
- Reporting
- Sales
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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