Utility Account Manager Jobs in Houston, TX
A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.
Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.
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Company Details Berkley Oil & Gas, a W. R. Berkley Company, is an innovative market leader dedicated to providing unique products and services tailored to the needs of businesses operating in the...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Utility Account Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Utility Account Manager Jobs in Houston, TX
Required or preferred licenses and certifications for Utility Account Manager positions.
Highest Education Level
Utility Account Managers in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Manager position
- Customer Relations
- Organization
- Teamwork
- Analytical Skills
- Purchasing
- Business Development
- Forecasting
- Market Planning
- Procurement
- Sales Management
- Account Management
- Negotiation
- Relationship Management
- Leadership Development
- Employee Development
- Affirmative Action
- Building Relationships
- Budget Forecasting
- Consultative Sales
- Direct Sales
- Collaboration
- Written Communication
- Problem Resolution
- Customer Satisfaction
- Events
- Market Analysis
- Client Services
- Liaison
- Trade Shows
- Business Strategy
- Cross Selling
- Budgets
- Executive Leadership
- Interpersonal Skills
- Energetic
- Compensation and Benefits
- Go-to-Market Strategy
- Proposal Development
- Career Development
- Go To Market
- Program Management
- Strategic Account Management
- Relationship Management
- Customer Insight
- Energy Management
- Heating Ventilation & Air Conditioning
- Engineering
- Driving
- Consulting
- Regulations
- Sales
- Project Management
- Staff Supervision
- Leadership
- Communication Skills
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